Support

Refunds are governed by section 8 of our Terms of Service. Payments are not live on Splynk yet; that section will set out how refunds work for paid pickups, classes and leagues before any go on sale.

Questions about a cancelled pickup, class or league, or a refund? Send us a request below with its reference.

Charges from Splynk appear on your card statement as SPLYNK.

If you see one you do not recognise, write to us before you open a chargeback with your bank. We can usually explain or resolve a charge faster than a bank dispute, which can take weeks. Please include:

• the date and amount of the charge
• the last four digits of the card it was charged to
• the email address on your Splynk account, if you have one
• the pickup, class or league it was for, if you know

Never send us your full card number.

• Delete your account and the personal data that goes with it.
• Delete specific data without closing your account.
• Read how we handle your information in our Privacy Policy.